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Thrive app

Give patients more control over their hearing aids and turn them into devices they won’t want to live without.

Thrive

Our Thrive app gives users full control over their hearing aids through their smartphone. The Thrive app is easy to use and includes features that let users make quick hearing aid adjustments, monitor their health, create custom memories, stream phone calls and music, and more. Thrive is compatible with Evolv AI and all Livio hearing aids.

Download on the Apple App Store Download on the Android App Store

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Life-changing features. Fingertip control.

Tracks daily steps, measures movement and monitors more vigorous physical activity.
Monitors the health benefits of hearing aid use and active listening.

Detects when a hearing aid wearer falls and sends an alert message to selected contacts.
Provides the option to schedule alerts for things like taking medications and other personal tasks.

This custom memory boosts certain frequencies to help patients better hear people who are wearing face masks.
Minimises visits to your office by allowing the patient to request remote adjustments, via video chat.
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App setup

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How-to videos

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Support materials

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FAQs

Thrive app setup

Below are step-by-step instructions on how to set up and connect your patients’ hearing aids with the Thrive app. Check their phone compatibility from a list of compatible devices.

Step 1 — Connect the hearing aids to the compatible device
Step 2 — Download the Thrive app
Step 3 — Final setup

How-to videos

Support materials

Thrive app FAQs

Do patients have to create a Thrive cloud account?
Which hearing aids and smartphones are compatible with the Thrive app?
How do patients get the Thrive app to find hearing aids on a device?
What languages are included in the Language Translation feature?
What voice commands and questions can my patient ask Thrive Assistant?
How do patients resolve the Thrive app continuing to search?
What can be done if they're streaming from home using Wi-Fi and getting interference/static?
How can someone locate hearing aids using the "Find My Hearing Aids" feature?
Why do users no longer have access to alerts in the Thrive app?

Fall Alert FAQs

Do the Fall Alert, Thrive Assistant and Transcribe features use cellular data?
Does Fall Alert contact the patient's doctor or emergency services?
Is the Fall Alert feature a regulated medical device?
What motion triggers a Fall Alert?
Does the patient need to have an active connection from the hearing aids to their phone for Fall Alert?
How will the Fall Alert contact see the location of the patient?
If the patient deletes a contact from their Fall Alert system, will the contact be notified?
Will fall data be lost if a patient clear their cloud?
Can a contact opt out?
Is Fall Alert designed to provide caregivers with peace of mind?

Self Check FAQs

What are the best environments for running Self Check?
What levels of technology offer Self Check?